Position Summary:

Responsible for the growth of the company by identifying current and future customer service requirements; conducting background research on clients and their businesses; selling exhibits; providing service and recommendations to all aspects of the account; ensuring that client expectations are met. 

Key Responsibilities:

Build Client Relationships

  • Identifying future customer service requirements by establishing rapport with clients
  • Developing a campaign strategy, preparing and presenting proposals, concepts, storyboards and other copy
  • Selling exhibits, attending shows, supervising exhibit set ups as required
  • Identifying new business opportunities
  • Prospect for additional business through new and existing business
  • Qualify leads

Service Client Accounts 

  • Meeting with client to determine client objectives, requirements and expectations
  • Answering questions and requests
  • Maintain regular communication with customers
  • Providing client with recommendations and solutions
  • Ensuring quality service delivery and professional standards in a timely and cost efficient manner
  • Maintain current and accurate database of clients

Prepare Reports 

  • Collecting, analyzing and summarizing account information and trends
  • Maintain funnel
  • Complete necessary sales forms/DER sheets as related to process
  • Prepare final client contract, obtain approvals and deposit


  • Leading internal pre and post sales meetings to ensure understanding of client and project needs
  • Obtain client budget and design parametres and enter design/quote docket
  • Interacting with company employees to share information for proposal generation, job costing and servicing clients
  • Facilitate change orders/modifications as needed
  • Follow-up on overdue receivables
  • Chair sales function meetings

Required Skills/Experience/Education:

  • Previous experience in trade show industry
  • Post-secondary education required, college degree in marketing, communication, public relations or a related discipline preferred
  • Excellent organizational skills
  • Minimum 3 years Account Management experience 

How To Apply

If you feel you are the right candidate for this role please send your resume and cover letter to mystory@stevensE3.com.